FAQ
Questions we hear first
How long does ISO/IEC 27001 certification take?
For a small to mid-sized organisation, typically four to nine months from gap assessment to certificate, depending on how much is already in place and how quickly decisions can be made.
What is a virtual CISO?
A senior security leader engaged part-time or on retainer. You get strategy, risk management, board reporting and audit ownership without a full-time executive salary.
Do you work outside Sydney?
Yes. Phoebus Group is Sydney-based and works with clients across Australia and the Asia Pacific, remotely and on-site, including regular work in Canberra for government suppliers and with clients in Papua New Guinea.
What is IRAP assessment readiness?
Preparation for an assessment by an IRAP assessor against the Australian Government Information Security Manual (ISM): mapping controls, closing gaps and assembling evidence so the assessment runs smoothly. We prepare; an independent assessor assesses.
Does our Essential Eight maturity rating carry across to ASD Essentials?
No. ASD has launched Essentials as the successor to the Essential Eight and existing ratings do not carry across. We run the new assessment on the evidence you already hold.
Can you take over an ISMS someone else built?
Yes. We review what exists, keep what works, and bring the rest up to the current standard before the next surveillance or recertification audit.
How do engagements work?
Three ways: a defined project with a fixed scope and price, a retainer for a set number of days a month, or a managed service such as Managed RFFR that keeps you compliant year-round.
What does the first conversation involve?
A short call to understand what you are being asked to meet (a tender clause, a client questionnaire, an accreditation letter or an audit finding) and what you already have. You get a clear view of the gap and a quote.
Do you handle the technology too?
We lead and verify. Your IT team or managed service provider implements technical controls; we set the requirements, review the configuration and make sure the evidence stands up.

Have a question that is not here?
Email or call and you will get an answer from Sagar, not a sales team.